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The Liberal Arts of Leadership & Peter Drucker, the 1st Executive Coach | John Agno & J. Maciariello

There's a good reason the Liberal Arts continue to be the thinking person's place for developing leaders. Witness, Peter Drucker's take on it, dubbed by John Agno as the first executive coach. --Deb

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Managers [should] draw on all the knowledge and insights of the humanities and the social sciences...   But they have to focus this knowledge on effectiveness and results.  ~ Peter Drucker

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In the revised edition of Management, Peter Drucker, a thinker and the first executive coach who was always ahead of his time, called management a liberal art:

Management is thus what tradition used to call a liberal art: ">the first executive coach who was always ahead of his time, called management a liberal art:

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Management is thus what tradition used to call a liberal art: "liberal" because it deals with the fundamentals of knowledge, self knowledge, wisdom and leadership; "art" because it is practice and application.  Managers [should] draw on all the knowledge and insights of the humanities and the social sciences--on psychology and philosophy, on economics and history, on ethics as well as on the physical sciences.  But they have to focus this knowledge on effectiveness and results--on healing a sick patient, teaching a student, building a bridge, designing and selling a "user friendly" software program. (Drucker, 2008, p. 25)

Source: Joseph A. Maciariello: Drucker’s Lost Art of Management: Peter Drucker’s Timeless Vision for Building Effective Organizations
via John Agno and facebook.com

 

TJ interviews Deb on How to Select a Prospective Coach | Reveln

TJ Wisner interviews me, Deb Nystrom, on questions to ask to choose a coach for yourself.

Connect, Clarify and Commit: listen to internet radio with Terry Wisner via Blog Talk Radio

 

Note:  After the initial ad, you may need to adjust your speakers

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  Terry and his cool car...
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Deb Nystrom.  (I've got a cool car too here via Pinterest & my Automania page.)

 Terry Wisner asked me about questions to ask a prospective coach.  Here's the blog article that goes with Terry's radio show.  Thanks Terry, a great host!   --Deb

I covered the three "Cs" of coaching which I like to use, also referred to as 3 core competencies of coaching.  They are the coach having the ability to:

  • connect with his or her person being coached
  • clarify (produce clarity) for the coaching client according to HIS or HER definition, intention - NOT the coaches version
  • commit to an action that produce results in line with the client's overall coaching goals and desired outcome

 

 

The three "Cs" are simple to remember, yet they are implemented so differently among coaches. 

Here are some basic questions to ask your coach candidates:

  1. How does your background and training define the type of coaching you offer?
  2. Why did you choose to become a coach?
  3. What is your coaching philosophy?
  4. Describe the results one of your clients has achieved through coaching.
  5. What’s unique about you as a coach?
  6. Describe your coaching process.
  7. Will our sessions be in person or over the phone?
  8. How frequently will we meet, for how long, and over what duration?
  9. What do you charge?
  10. Who is your ideal client?
  11. How will I measure success in using you as my coach?
  12. Where can I read more about your approach (if the coach uses a website and/or social media)?

Start with thinking about your relationships with mentors, sport coaches, teachers and friends.  Consider what relationships were most beneficial to your development and why.  Bring this thinking to your decision making when considering leveraging a coach to help you see deeply into your own strengths and capacity to help you maximize your best self.   

If you have thoughts about these questions and this approach, feel free to share them!   

Warm Regards,

--Deb

 

Self Awareness facilitates Change - Knowledge Through Assessments | Wall Street Journal

This is a helpful excerpt from the Wall Street journal that captures assessments as a foundational part of personal development, realizing your full potential and capacity.  Assessments are key for developing an evidence based approach in a professional coaching practice.  I've taken over 20 assessments myself, sometimes the same ones respeated over decades.  See if you agree with the assessments approach.  Thanks go to John Agno for the post on LinkedIn. 

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via flickr.com

Excerpted:

... coaches increasingly recognize that personality assessments can lead clients not only to greater self-insight but also to improved relationships.  The tests "can help get to the heart of the problem quickly," says Richard Levak, a Del Mar, Calif., psychologist, who uses them extensively in his practice.  "Too often psychologists operate on their intuition and clinical knowledge, but people are not often as they appear."

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When people take ...tests, their self-awareness goes up and they quickly figure out their strengths and weaknesses.  

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 A test might reveal that someone who appears jovial and self-effacing may actually be insecure and introverted—constantly working to play a role, he says.

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Consider what happens when an introvert comes home hoping to chill after a rough day at work—only to find his extrovert partner waiting to recap every moment of her day.  The introvert gets angry; the extrovert feels hurt.  The therapist or coach tells the extrovert that her spouse needs time alone; she tells the introvert that he needs to make an effort to come out and talk after he has decompressed. 

Introversion & extroversion are actually more complex and nuanced than described here, but the basic concepts still ring true.

What, exactly, is personality?

John D. Mayer, a psychologist and expert on personality testing at the University of New Hampshire, says it is "the system that organizes one's emotions, motives and capacities to think."  Personalities are partly innate, partly learned, he says; we can change them a bit, but it isn't easy.

The Myers-Briggs was developed in the 1940s by Isabel Briggs Myers and her mother, Katherine Cook Briggs, who despite little advanced training in psychology, immersed themselves in the work of Swiss psychiatrist Carl Jung and designed the questionnaire based on Jung's personality types.

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 Self-awareness facilitates change.

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When people take personality tests, their self-awareness goes up and they quickly figure out their strengths and weaknesses.  Self-awareness facilitates change.

Source: The Wall Street Journal, April 5, 2011   via coachingtip.com

 

After taking over 20 assessments myself, I've vetted the ones I would want to offer to my clients.  My current suite of assessments that I offer to business, leadership and change coaching clients includes, but is not limited to:

  • The iWam, the inventory for Work Attitude and Motivation
  • The MBTI, basic, Step II and more
  • The StrengthsFinder assessment
  • A new change, competence and importance assessment for being a "finisher in a world of starters) through a colleague
  • Through a colleague, the Profiles International Checkpoint 360, the PPI, a DISC personality style instrument, the Profiles XT performance & career match assessment.

and more.   What has been your experience with self-assessment and self-awareness tools?

--Deb

10 Great Things About Fear | theAntiCoach.net

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Well, well!  How refreshing!   I came across this useful anti-coach blog just in the nick of time, before I decend into the abyss of hundreds of coaches at a state-wide coaches conference next weekend, having picked up a coaching credential last year.

In all fairness, many of my new colleagues have been in other professions, have plenty of good life experience and have been very helpful to the variety of clients they assist.  From my own coaching vantage point, I sit somewhat too high at times, viewing clientele from the consulting perspective of organization development. Breathing in a bit of anti-coach humor with some reframing can help me dismount the high horse and return to terra firma. 

Here's a sample from a recent post.

Excerpts from 10 Great Things About Fear:
2.  It allows people to get what they want. I mean other people, not you.
4.  It helps you to escape hard stuff, like rejection and failure.
5.  It makes it possible for you to be easily manipulated. Then you can feel like someone owes you something.

10.  It gives swashbucklers, renegades and risk takers more and better opportunities.

See the full post here via theanticoach.net

11 Choices for Individual Response to Change & Transition, Person-Graph | JFisher & Change Masters Blog - Change Masters

 

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This chart illustrates 11 or more choices that present themselves to each individual at various stages of experiencing the stress of change and transition.   It could be a new job, business decisions, family status change, or even a new policy at the exercise club.  Considering that leaders, managers and staffers experience change at different times, and may transition at different rates (there are personality based measures for that), it is no wonder that complexity science is mentioned when dealing with change.

So the next time you are contemplating adapting to a change given to you, with or without your participation, or perhaps implementing such a change yourself, here's a good visual that could serve as a reminder of the little guy jumping around with such emotions as anxiety, happiness, threat, and denial with a host of questions in tow.  Could that person be you?

--Deb

 

Re-Charge Your Recession Weary Leaders, Suggestions | Competitive Solutions & Reveln

EXCERPTED:

...some alarming trends...

Over 78% of leaders report feelings of being overwhelmed and anxious. These leaders went on to say that the corporate mood has been so focused on "survival" and cost containment that any focus on personal well- being, development, or inspiration is non-existent.

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...The continued mantra of "more with less" has worn our leaders down and created a culture of "today" based thinking and "organization first and individual last."

2010 must be different.

...organizations must make leadership investment and development in 2010 a corporate priority.

...Organizations must move from the "survival is good" ...into the "hey, we made it and together we can make it better" mode. W

…What are you going to do in 2010 to re-motivate, re-inspire, and re-charge your recession weary leaders?

Deb:  There is nothing so supportive and helpful as a good leader/coach match.  The style of coaching also matters.  If the coach assigns homework, pronounces expert opinions and judgements over a clear focus on client effective, development and growth, then coaching COULD also be an addition stressor.

With a clear focus of what coaching is desired and helpful, with some goals articulated, coaching is often a good strategy to strengthen and renew your leaders, expecially your up and coming ones, who are most likely to benefit from coaching.

Reference:  www.reveln.com

Not enough - Praise and Constructive Criticism | 3 Areas of Coaching + Leadership IQ post

According to recent Leadership IQ study, 67% of employees say they get too little positive feedback from their boss. And 51% say they get too little constructive criticism from their boss.

But as bad as those numbers are, they actually get worse: 53% of employees say that when their boss actually does praise excellent performance, the feedback does not provide enough useful information to help them repeat it. And 65% of employees say that when their boss criticizes poor performance, they don’t provide enough useful information to help employees correct the issue.

Teamwork on ship, Bangladesh, Flickr - joiseyshowaa

 

by joiseyshowaa - Flickr - Bangladesh, Flickr

Communication... From Deb: One of my mantras - so many staffers do not get the feedback they need to develop.  MOST in fact.  Note the three areas of coaching (one way to divide it up.)  #3 is usually woefully under-deployed by managers, esp. when needed to stay competitive and to grow.

1) recognition feedback is the easiest to give, and is the one most often neglected - to the detriment of building on success.  For reference, see the DVD: The Practical Coach II for a helpful demo here.

2) Improvement / critiquing feedback also needed - in key areas - and expected if the positive feedback is to be balanced and believed. 5 to 1 ratio of positive to neg/critiquing is healthy - trust building based on Positive Organizational Scholarship data.

3) Development oriented feedback is the one (growing/learning/new skills) is the one in which managers have the least skill. It is needed to help staff/teams grow and stay current - professional development.

Reference: The Leadershp teleconference advertises techniques to give praise and criticism that immediately improves poor performance and reinforces great performance.  Use link above in the mini-post to access it.